Customer Testimonials
Juan in Service Thank you for all your help with my Juke. It runs great and I feel safe. Also, thank you for your quick response.. Gail Pestana
I lost my 2019 Nissan Altima SV in a car accident on July 1st. I wanted same model with premium package. My choice was not on lot so my Salesman Eric Ramirez got on the phone and found new 2024 black Nissan Altima SV. Also, he was happy to pick me up at the Brentwood Enterprise the next day saving me Uber costs. Customer service was excellent directly because of Eric. Thank you
Eric was friendly, personable and helpful from the start. He kept me informed about my service and provide detailed pricing for my breaks so there was no surprise. When I picked up my car, my car was also washed without me asking. Great customer service! Thank you.
My experience with Mike and the whole team was absolutely phenomenal. They made what is normally a stressful situation, easy and a real pleasure. I will only be working with Antioch Nissan going forward!!!
(Translated by Google) Excellent purchasing experience and excellent customer service (Original) Excelente experiencia de compra y la atención al cliente excelente
I spoke to the sales manager Mr. Carl over the phone, he arranged the deal for me and set me up with an excellent consultant by the name of Glenn, everything was as expected when I arrived and the process was fast and simple, a good experience over all.
My most recent experience with them was like none other. They really helped me in the most outstanding way possible. Thank you to Isaac and the managers there. I’m really grateful. I lost 2 cars in the span of 2 years, total loss on both. And I was struggling without a car. Thank you Antioch nissan!
Our overall experience was excellent. Sales team did not bombard me with information when I was just trying to look and see what I was interested in. Richard was incredibly helpful in answering my questions when I was ready. Then he helped me set up all the features when our car was ready. The financing portion was fairly simple as well 😁
Glenn Veasley chose the best car for us at the price point we could afford, and we love it. We loved our experience.
Jerome the SM and Vicky did a great job and explaining and giving me the best experience at purchasing my first car. Ahmad was another sales manager that helped me out too and they were all really professional and were able to connect to my needs and wants. I would recommend Antioch Nissan to anyone.
To repair a 2003 350Z is a challenge, but considering the ultra modification could be undaunting, But their amazing technician, Diego, and service staff Eric, Juan, & Marcos had proved meticulous problem solving to troubleshoot atypical problems can restore this world winning show car to great running condition. Thank you for your persistence and hard work!! Also, Thank you Robert in parts for your helpful communication!!
I recently needed to trade my car in for an SUV with a 3rd row because of my expanding family. I was nervous because I knew with my current loan I was a bit upside down. I initially went to the Honda dealership in Pittsburg where the car salesman didn’t even take the time to lay out my options, that is where I went to Nissan where I was immediately greeted by Glenn. He was very professional, thorough and listening to all my concerns and needs. Usually it’ll take all day and night being at the dealership but ...
My husband and I went to Antioch Nissan to purchase a new vehicle for our growing family and we were greeted by Chris and Glen. Glen showed us a variety of vehicles, all within our price range, and made the process very easy. When we came back later that week Eric helped us start the process of purchasing our Nissan kicks and then we were able to finish everything up Glen and the rest of the Nissan team. They all took really good care of us. Made the experience easy and painless and created a very calm and happy environment. ...
Customer service was amazing. No waiting...everything perfect explained.
The best experience I have ever had purchasing a new car
Very thorough, friendly and professional
Marco is super knowledgeable about my car, thanks Marco 😄
Great customer service by Antioch Nissan. They gave me a good and fair deal, and made the process easy and efficient. Honest dealings and service with a smile.
When I arrived I was greeted by Eric Fernandez I told him what I need and he went and got the job done for me . Kept me updated on my car service just a all around amazing person
Always a good experience. Very friendly and explain what's needed for you vehicle.
Marco assisted me and he was professional, efficient and thorough. I had a great experience at Nissan.
They have excellent customer service
Well this was my first time bringing my car to Nissan!! Marco was the gentleman who took care of my service and he even was my car yesssss ☺️ and I will be bringing my car to get service work that I need to have done.
It was my first experience and it was very nice. Will definitely return. Thank you!
I had amazing experience at Nissan Antioch servicing department, my service advisor Mr. Eric Fernandez very professionlly explain the all thing that should been done on my car and my vehicle was serviced in a timely manner and I didn’t have to wait long. The service advisor made sure to inform me while I was waiting my car. He always call me for any updates on my car. Thank you! Extremely helpful and attentive. Excellent communication and fairly quick service. Nancy Penaso.
I went to Nissan yesterday and Ahmad Helped me with my purchase of a Nissan Armada he was helpful and very easy to deal with explaining my options, then the financing staff was funny very personable and we had an easy time getting the paperwork done quickly. Thank you for helping me get my Dream Car! Highly Recommend This Dealership !
It was the best experience that I have had purchasing a car, They made me feel like family
I had amazing experience at Nissan Antioch servicing department, my service advisor Mr.Marco Alcayaga very professionlly explain the all thing that should been done on my car and my vehicle was serviced in a timely manner and I didn’t have to wait long. The service advisor made sure to inform me while I was waiting at the dealership, on any updates on my car. Thank you! Extremely helpful and attentive. Excellent communication and fairly quick service.
My wife and I have purchased 8 vehicles from this dealership and have had the same salesman several times. Needless to say we keep coming back for a reason. Very professional and top notch.
very good
All the team is excellent!!!
I went in for a routine tune up and asked if I could be out by 9:30am and they absolutely did. I was out by 9am ready to go.
Our salesman, Richard was incredibly helpful and knowledgeable. On the test drive he showed us all of the features and was very clear and concise in his explanations of the features as well as the warranties available. He was very efficient and was able to get us through the process quickly, which was important since we were pressed for time. Overall he made this car buying experience a great one.
I recently went in to buy a new Nissan z and everyone there was friendly and were a great help in the process of purchasing my vehicle. The service and hospitality were well above a 10.
My experience here has been great anytime Eric is there he make sure I’m help take care off he deserve a raise.
Mario was very polite and professional. He advised me that my brakes were bad, how they're measured and the importance of repairing them. He even booked my appointment and rebooked when I realized I had to cancel.
I only had to have two sets of keys and Fobs created, so there wasn't a lot to it. The service advisor, Eric was very nice and the setup was completed in less than 90 min just like he told me.
Very friendly got my job done in the time frame they said.
My service tech was Eric. He was very courteous and professional. At the end of the service there was a descrepancy in the price from what I was quoted. He handled it with professionalism and spoke to his manager about the problem and when he returned, the price I was quoted is what I paid. Thank you Eric.
We mostly did everything over the phone told them what i wanted and they provided it with no back and forth haggle i loved every bit of it.. and i didnt have to wait for hours.
Great customer service
Excellent customer service. He went above and beyond to help me with my car problem. I definitely recommend Nissan.
Tech was knowledgeable and explained everything from onset to end. Very courteous and respectful.
Very professional and understanding will come back no doubt absolutely.
I always have the best experience with Nissan. Everything was prefect and my car came back super clean. I love Nissan
Mike and Greg and the entire Nissan staff helped me made this the best car buying experience
From the time I walked, the friendly greeting, the commitment to find a car for me and the effort to make it work were over the top. I have never experienced a better effort by a dealership and by the employees of the dealership. Thank you and I am very happy with the car.
My experience at Antioch Nissan was top notch. Richard and the rest of the staff were spectacular!
Mike was exceptional. Great customer service. Excellent guidance on car availability that matched my needs
Excellent service, Fast and efficient! Friendly and clean
Having been to many dealerships and service departments in my life, I was very happy with the service and attention provided by the Service Consultant Marco Alcayaga. Marco was the only consultant in the department when I arrived. There was a small line and he was both very engaged with the customer in front of he as well as taking the time to acknowledge and inform those of us waking in. He took all my info, explained what was going to happen and provided my car by the time he promised. He walked me through the billing process and made ...
(Translated by Google) Very good attention (Original) Muy buena atención
Al Customer service reps are very helpful.
I worked with Greg, Mike and Glen and they were fantastic and the service exceeded every expectation i’ve ever had. You will not regret your time with them always feel like family every time I walk in the building because of Greg and Mike!
Very professional and knowledgeable sales advisors made it easy for me to purchase my first Nissan.
Thanks.
They made me feel comfortable and at ease with the purchase and that they would give me what I needef
My car was repaired in a timely fashion and I am happy with the service
Very great customer service and staff was very knowledgeable and helpful.
Eric Fernandez was courteous & informative of what needed to be done .
Sales Rep Mike was very knowledge and patient in explaining everything to us. After we completed the purchase he had the car detailed and offered to drive it to our home in Brentwood the next day, which he did. This assisted us a great deal. He even programed my Apple phone to the car for hands free driving. We love the car and the Boulder Grey color is exactly what we wanted.
Very efficient and professional.
Excellent customer service!
I took my vehicle to the Antioch Nissan dealership to find out why my check engine light was on, I met with Eric Fernandez and he explained to me that the diagnostic process was lengthy and required me leaving my vehicle with them for a few hours. I couldn't right at that moment so we settled on another day that would work for me. It ended up needing some parts that were cracked. I had to bring it back once the parts arrived and I was notified. Eric was the point man and updated me throughout the process. My ...
Returned from a long trip ( 5,500 miles ) and wanted oil change and complete look over. Service was excellent !! The service writer was VERY thorough explaining check list results. He contacted us as soon as service was completed which was helpful.
all great
It was absolutely amazing, I was honestly ready to trade my car in I was so done with my dealer. This nissan made me love having my car again! Eric specifically was by far the most pleasant help I’ve received.
Efficient and friendly staff; good work, knowledgeable technicians. Clean facility. Thsn you to your staff.
Very good. Above my expectations
It's always a pleasant experience each time I visit. I feel like I'm being taken good care of.
Marco was very kind and courteous to me as I dealt with disappointment with My Nissan Murano key FOB. He made my repair hassle free and was considerate. He made the cost of the repair less frustrating because of his involvement.. I think he is a valuable employee!
Everyone was nice and took care of what I needed. This is my primary dealer to go for service.
I was in and out for a routine oil change maintenance even after they were short staffed for the Labor Day holiday.
Antioch Nissan is a wonderful and trustworthy dealership to do business with. The staff are friendly, knowledgeable, patient and basically all amazing! Tex, Alex, Greg helped my husband in the buying process of our brand new 2023 Nissan Rouge. We are extremely grateful and pleased. Thank you for everything Antioch Nissan!
The best staff and customer service. Made the buying process smooth and easy. I'm pleased with my purchase and the experience I had at this dealership.
The service and communication were great. I look forward to bringing my vehicle here in the future.
Service was excellent, on time and done right. Juan was courteous and competent and available.
Very nice services. take advantage of service specials they sometimes have, otherwise its costly to service Nissan auto. Everyone here is very professional and had clear communication.
Jaun was very good assisting me with the maintenance on my 20017 Nissan Maxima... kudos
I found the car that I wanted at Antioch Nissan and they helped me purchase in a nice and efficient manner. The sales and finance team were all professional and kind.
Juan was amazing, thank you so much for servicing my Nissan Rogue SL 2018! Looking forward to my next service
Excellent customer service, friendly and courteous. Waiting area was clean and had vending machine. Plenty of seating available.
Sometimes the prices for car maintenance are too high, but in general, it is a nice and friendly experience
Great and friendly service. Always explains everything throughly
My wife's car does not get driven. In 18 months, it was only driven 281 miles. We got a call, "Turn Back the Clock". I assumed they were light on work, so they were offering a good price on Preventive Maintenance. They changed the oil and oil filter, repaired a slow leak in a tire, conducted a multi-point inspection for tire tread and brake shoe depth, and washed the car. My total price was under $13. I brought my car in by 8am and left by 9am. I was VERY pleased!
I bought my car there back in 2013 years. Your service has always been great. Keep up the good work.